Carmz studio/online store is based in Johannesburg, Gauteng, South Africa. We don’t have a physical store just yet but Carmz will be attending local weekend markets where you can view some Carmz items.
Our business hours are from 9am to 5pm, Monday to Friday. Please note any orders placed on Fridays, Saturdays and Sundays will only be dispatched on the following Monday, emails sent after 4pm on Friday will be answered the following Monday.
We take pride in producing top quality items, our products are proudly handmade in South Africa from only the best materials to ensure you are getting the best. Other products are purchased and branded by Carmz to give items that extra something.
As we know everyone is unique “why fit in, when you were born to stand out” we thrive on custom orders, so you can get exactly what you want. The fact that we can customise just about anything makes it super exciting, if you have an idea and would like to bring it to life we can help just pop us and email at email@example.com and we will let you know if it is possible (Pretty sure it is).
With regards to personalised branding please make sure you have the correct spelling, quote or information as we print what has been provided, we can't be held responsible if the wrong information gets produced.
At Carmz - Creatively Inspired we think out the box, finding a number of ways to design and create whatever you require from car sticker, wall and window stickers, paper goods, cool packaging, wedding invitations, branded clothing, branded mugs and the list goes on.
As all Carmz products are handmade or branded by hand, we require payment before we process your order.
Please allow for 3-5 working days for processing and manufacturing, as we make all products to order. Some orders may take longer due to quantity, stock availability or unique orders.
Carmz uses a door to door courier service that is very reliable.
We send orders throughout South Africa. It is an additional R70 per parcel within main regions, with orders that fall outside of main regions an additional cost R75 will occur over and above the R70. (For information on the delivery regions please visit http://www.fastway.co.za )
Please allow for 2 to 3 working days for delivery once your order has been completed. When your parcel has been sent you will receive an email with the tracking number. Please note deliveries are only made on weekdays.
At check out be sure to enter a physical address (not a P.O. Box address) as we need someone to be available to receive and sign for the package at the delivery address.
Carmz accepts payments with PayFast and EFT (Electronic Funds Transfer) both are secure payment options.
Payment must be made within 2 hours of placing order to ensure its processed.
The payment must be made and reflect in account before the order can be processed and manufactured.
As most of Carmz products are personalised we don’t offer refunds or exchanges. If it’s a fault from our side for example incorrect spelling or size error to what was provided let us know as soon as you receive your purchase and we will be happy to correct it.
The incorrect item will need to be sent back to Carmz by your selected courier at your own cost.
For any other questions you may have, email us at firstname.lastname@example.org